How People Tick

By Mike Leibling

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This new edition of How People Tick is a practical guide to over 50 types of difficult people such as Angry People, Blamers, Impatient People, Workaholics and Gossips. Each difficult situation is described, how it happens is analysed, and then strategies to help you deal with the problem are suggested. Disruptive behaviour patterns can be addressed once and for all, instead of having to handle one-off 'difficult' events, time and time again. Absolutely invaluable to everybody, How People Tick is full of tried and tested tips for handling 'difficult' people in 'difficult' situations, based on a real understanding of their behaviour. It is an essential read if you find people bewildering or just plain difficult, and yet still want to understand them, work with them and live with them.

Subject: Business & Economics -> Management -> Principles of Management

How People Tick
A Guide to Over 50 Types of Difficult People and How to Handle Them
2nd edition
Publisher: Kogan Page 4/3/09
Imprint: Kogan Page
Language: English
Length: 224 pages

ISBN 10: 0749457333
ISBN 13: 9780749457334
Print ISBN: 9780749454593

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