Implementing SugarCRM

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Implementing SugarCRM

By Whitehead Michael J.R.

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Using a unique checklist approach the book works from the SugarCRM basics right up to advanced features in a clear, friendly way. It is carefully designed to distil hard-won SugarCRM wisdom from a recognized expert into a clear, readable, practical guide. By helping you clarify your business goals the book enables you to build a CRM system to support your business needs, and shows SugarCRM in a realistic business setting through an Extended case study. Small-medium business owners/managers with reasonable IT skills, who want to implement SugarCRM for themselves as either a first CRM or as a replacement for existing solutions. IT staff tasked with implementing, maintaining, or upgrading a SugarCRM installation Existing SugarCRM users who want to broaden their understanding of the topic No programming knowledge is required to use this book to implement, customise and use SugarCRM

Subject: Professional, Career & Trade -> Computer Science -> Information Technology

Implementing SugarCRM
1st edition
Publisher: Packt Publishing 02/2006
Imprint: Packt Publishing
Language: English

ISBN 10: 1847190545
ISBN 13: 9781847190543
Print ISBN: 9781904811688

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