Understanding Emotional Intelligence

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Understanding Emotional Intelligence

By Frances Kay; Neilson Kite

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Expires on May 12th, 2022

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Emotional intelligence, more than IQ and technical know-how, gives a valuable competitive edge to organizations and is crucial to the success of individuals. Used to its full advantage, emotional intelligence can improve relationships with vital business contacts to achieve your desired outcomes, help you perform better at interview and job applications and improve your decision making on a day to day basis. By applying the principles of emotional intelligence to the working environment and describing familiar situations in jargon-free language, Understanding Emotional Intelligence will show you how to negotiate more effectively, develop leadership skills, develop an emotionally aware organisation, use EQ as a management strategy, manage relationships with colleagues and develop your self-confidence. Featuring ten traits of emotionally intelligent people and including advice on social networking and communication, Understanding Emotional Intelligence provides clear and realistic guidance in a common sense way, helping you to make radical changes in the way you approach people, life and work.

Subject: Business & Economics -> Management -> Human Resource Management

Understanding Emotional Intelligence
Strategies for Boosting Your EQ and Using it in the Workplace
1st edition
Publisher: Kogan Page 11/3/11
Imprint: Kogan Page
Language: English
Length: 240 pages

ISBN 10: 0749459379
ISBN 13: 9780749459376
Print ISBN: 9780749458805

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