How can we help you?

Search through our most frequently asked questions to find what you need, we have covered several topics for you.
Choose a category to quickly find what you need
For Students
All Common questions to help all students find out about us
For Tutors
All Common questions to help all teachers find out about us
Can you help me with my homework in less than 24 hours?
Our name 24HourAnswers means you can submit work 24 hours a day - it doesn't mean we can help you master what you need to know in 24 hours. If you make arrangements in advance, and if you are a very fast learner, then yes, we may be able to help you achieve your goals in 24 hours. Remember, high quality, customized help that's tailored around the needs of each individual student takes time to achieve. You deserve nothing less than the best, so give us the time we need to give you the best.
Can you help me with my exam/quiz/test?
If you need assistance with old exams in order to prepare for an upcoming test, we can definitely help. We can't work with you on current exams, quizzes, or tests unless you tell us in writing that you have permission to do so. This is not usually the case, however.
Why use 24HourAnswers.com?

Better grades, better jobs, better lives. That's why we are helping students. 24HourAnswers.com will help you understand, master, and enjoy all that you need to know in college, graduate school, and beyond. Sure, we connect students and tutors within a high-quality, secure environment. And yes, we take your privacy very seriously. And certainly, we process your payments using state-of-the-art PCI industry standards, with no payment information stored on our site. But that's all incidental. The reason you should work with us is to get a handle on everything academic so you can get a handle on the rest of your life. It's no less important than that.

Why are you better than other online tutoring services?

Have you noticed our competitors have no public student reviews? Now go look at our Google, Trustpilot, and BBB ratings. What you are seeing results from the fact that, unlike our competitors, our main goal is helping students. The screening process for our tutors is very strict because we take pride in the work we do - and we intend to be the best. There are no monthly fees or minimum payments because we don't want your money until you're convinced you came to the right place. Every session is tailored to your needs. Unlike other online tutoring services, our students really do come first. We care about our students and their problems because we remember being students ourselves not too long ago...

Are you a legitimate service?
Yes, but don't take our word for it - see our Google, Trustpilot, and BBB ratings and reviews! We've been in business since 2005 and have served more than 1,000,000 individual students around the world. As examples of our collaborations, we are the online tutoring service provider for CengageBrain, Illinois Eastern Community Colleges, and will soon be instructing the instructors at One Laptop Per Child (OLPC).
Is my identity protected?

Your identity is completely protected on 24HourAnswers.com. For one thing, we do not allow any exchange of personal information between tutors and students. Your information, files, and communications are inaccessible to anyone but you and your tutor. Your credit card information is not stored anywhere, and use of PayPal relies on their well-established security systems. Feel free to take a look at our privacy policy.

How do I contact Customer Support?

You can send us an email (help@24houranswers.com), get in touch with us using our chat, or call us at 845-429-5025.