Choose one or two ethical considerations and one or two diversity considerations affecting your division, the customer service department computer manufacture.
Write a 500- to 700-word proposal for your HR director. Provide details about what the considerations are. Justify why they were important for your strategic HRM planning process. Provide recommendations for addressing these considerations.
Suggest specific recommendations for best practices for dealing with each consideration. Provide a rationale.
Format your proposal consistent with APA guidelines.
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The customer service department of a computer manufacturer needs to deal with customer from diverse backgrounds and provide customers on a customized basis. With an increase in globalization and liberalization, organizations are expanding their operations across various geographies and it is important that they are able to meet the varied tastes of the customer groups. Different customers come from different countries and hence different cultures. As an example, the American customer prefers...
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