Subject Administration Health/Medical/Hospital Administration

Question

In the business world, successful businesses listen to their customers’ voices and strive to provide exceptional customers’ services. This practice may not be widely accepted in the healthcare industry. Articulate at least two customer-oriented elements when developing a strategic plan for a 250-bed community hospital. 100-200 words.

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In the healthcare industry being service oriented the definition of customer service is based upon the opinion of the individual, while there have been numerous...

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