Question

In under 1000 words, write a report on how you would go about analyzing and troubleshooting a firm's troubled job application system; be specific about the steps you would talk as a HPT practitioner.

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Pershing’s process-centered performance-improvement model (Pershing, p. 14, 2006) provides a rubric according to and within which the problems of XYZ’s job application system may be analyzed and potentially addressed. For, essentially, the aim of a job application system is the execution of a process whose aim is to facilitate in the most effective manner possible the submission, receipt, review, and progression/finalization of applications submitted by applicants. Pershing’s model delineates a meta-process, a process with the aim of improving another process – in this case, XYZ’s job application system.

Perception Analysis
The first step in Pershing’s model...

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