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Read Davenport, Tom (2008). "Enterprise 2.0: The New, New Knowledge Management?". Harvard Business Online, Feb. 19, 2008.

What types of systems are used for enterprise-wide knowledge management and how do they provide value for businesses?

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One of the most commonly used systems for knowledge management is the Enterprise 2.0 knowledge management system. The Enterprise 2.0 system is based on the concept of collective intelligence and facilitates collaboration amongst all the employees of the organization. There has been an emergence of content structures and this has helped...
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