After reading Chapter 2 of the text "The New Edge in Knowledge: How Knowledge Management Is Changing the Way We Do Business", please share with the class some of techniques that you can use in your workplace to identify and locate your company's critical knowledge.
This material may consist of step-by-step explanations on how to solve a problem or examples of proper writing, including the use of citations, references, bibliographies, and formatting. This material is made available for the sole purpose of studying and learning - misuse is strictly forbidden.
The primary use of the critical knowledge is to meet the needs of the customer in an efficient and effective manner. Employees use their knowledge base to analyze the likes and dislikes of the consumer and implement strategies...
This is only a preview of the solution. Please use the purchase button to see the entire solution