After reading Chapter 2 of the text "The New Edge in Knowledge: How Knowledge Management Is Changing the Way We Do Business", please share with the class some of techniques that you can use in your workplace to identify and locate your company's critical knowledge.
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The primary use of the critical knowledge is to meet the needs of the customer in an efficient and effective manner. Employees use their knowledge base to analyze the likes and dislikes of the consumer and implement strategies...By purchasing this solution you'll be able to access the following files:
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