Question

Regarding Measuring the impact of knowledge management, please provide your perspectives for the following areas:

1. Why do we need to measure the impact of knowledge management? What can a finely honed KM measurement systems do for us?

2. What are the elements of a portfolio of measures? Categories? Steps? Criteria? Levels?

3.What is the Analytics? What is your perspective of "the power of Analytics" ? What does it do for our business?

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1. It is important to measure the impact of the knowledge management system so that the business can identify whether the knowledge management systems are fulfilling the purposes they had been installed for. It serves as a control mechanism which can be used to develop the future strategies of the organization related to knowledge management system, depending on the current performance levels. At the onset, every organization states some goals and objectives they aim to fulfill through...

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