Question

Write a short note for discussion of the case: "End-User System Development: Lessons from a Case Study of IT Usage in an Engineering Organization, Murray E. Jennex (San Diego State University, USA) ", including major issues, risks, opportunities and recommendations

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With an increasing demand for end user system development, there are various risks surrounding the project. The first risk pertains to lack of documentation standards which would make the process of transition difficult. Lack of documentation limits the life of the project to the presence of key personnel since as they resign, others would not be able to understand about the project from the documents available and this would cause the end user system to be abandoned. ...

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