QuestionQuestion

Be sure to fully explain your answers to each of the following questions.
Chapter 7 – Formulating Plans and Strategies
1. Prepare a SWOT (stands for Strengths, Weaknesses, Opportunities, and Threats) analysis of your organization answering the following questions: What are your organization's strengths and weaknesses? What are several of the potential opportunities and threats facing your organization? You should have at least 2 items for each of these areas (strengths, weaknesses, opportunities, threats). You can put these in the paper in bullet format if you choose, but be certain to give explanations for each of them.
Strengths? Then explain:


Weaknesses? Then explain:


Opportunities? Then explain:


Threats? Then explain:


2. Finally, in terms of the generic competitive strategies model, which of the four strategies is your organization following? Do the strategies support the vision, mission, and goals? Does the organization have critical strengths, weaknesses, opportunities, and threats that will help them or hurt them in reaching their goals? Be sure to fully explain your answers.
Strategy?
Support the vision, mission, and goals? How?
SWOT that will help or hurt? How?
As an alternative, if you are not currently employed, you may use a previous employer or the employer of a close friend or relative.
Chapter 8 – Fundamentals of Decision-Making
3. Identify two adaptive or innovative decisions that you have made during the past year or so. Describe how you made them.
Adaptive or innovative decisions:
1.
2.

How (each)?
1.
2.
4. Give three examples of “personal” or business problems that you have encountered: one that involved the condition of certainty, one that involved risk, and one that involved uncertainty. What process did you use to resolve these problems?
Examples of personal or business problems:
1.
2.
3.
Process to resolve (each)?
1.
2.
3.
Chapter 9 – Using Planning and Decision Aids
5. In what ways has an organization for which you have worked or with which you are familiar used or failed to use KM? Explain.
Use of KM? Explain:
6. Describe a personal or business situation that occurred within the past six months for which Osborn’s creativity model would have been useful. Explain why it would have been useful.
Personal or business situation? Explain:
7. Describe how benchmarking is used in your organization. Is it effective? Why or why not?
Benchmarking is used?
Effective? Why or why not?
As an alternative, describe how benchmarking could be used to help plan
improvements in one service or process for an organization with which you are
familiar (e.g. a business you frequent, the university, a volunteer service, etc.).
Chapter 10 – Achieving Control in Organizations
8. Give three examples of organizational control in an organization in which you have worked or are now working. Within the same organization, give three examples of group and/or individual self-control that were present.
Examples of organizational control:
1.
2.
3.
Examples of group and/or individual self-control:
1.
2.
3.
As an alternative, you may use the organization of a relative or friend.
9. Review the mechanistic and organic control methods in Table 10.2 (335). Based on the organization you identified in the previous question, what was the relative emphasis on mechanistic vs. organic control methods? Was this relative emphasis effective? Why or why not?
Relative emphasis on mechanistic vs. organic control methods?
Why or why not?

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1. Strengths? Then explain:
• “Starbucks experience” where the experience delivered to the customers results in incomparable customer service. They offer perfectly blended coffee, friendly staff, good music and warm atmosphere.
• Employee management where they offer range of benefits and higher pay rate than competitors

Weaknesses? Then explain:
• Product pricing which is high in comparison to other competition
• Overdependent on US market – not as profitable overseas

Opportunities? Then explain:
• New distribution channels where Starbucks leverages its brand and expands consumer pachaged goods operations
• Increase product mix where they would be serving wines, beers in order to reach wider market

Threats? Then explain:
• Intense competition, coming from Mc Donalds Café and Dunkin Donuts
• Government regulations which can cause supply disruptions and add costs to Starbucks
2. Finally, in terms of the generic competitive strategies model, which of the four strategies is your organization following? Do the strategies support the vision, mission, and goals? Does the organization have critical strengths, weaknesses, opportunities, and threats that will help them or hurt them in reaching their goals? Be sure to fully explain your answers.
Starbucks as a whole is following the differentiation strategy. It provides high quality coffee at large volume of locations, with unique experience for each and every customer...
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