QuestionQuestion

CHAPTER 1
1. Are people always an organization’s most valuable resource? Why or why not?
2. Suppose your boss asked you to summarize the major people related concerns related to opening an office in China. What issues would be on your list?
3. Name a company you hope to work for someday. What is the track record in terms of corporate social responsibility and sustainability? Are these factors important to you? Why or why not?
4. Will technology eliminate the need for human resource managers?
5. Do cost-containment pressures work against the effective management of people? Why or why not?
6. What are the pros and cons of having a more diverse workforce? Is the United States in a better position to compete globally because of its diverse population?
7. Why do HR managers need to stay abreast of the educational levels and work expectations of the people in the workforce?
8. In your opinion, what is the most important role HR manager’s play?

CHAPTER 2
1. Identify the three key elements of the human resource planning model and discuss the relationships among them.
2. What competitive environmental forces influence a firm’s strategy?
3. What criteria must be met if firms are to achieve a competitive advantage through their employees?
4. Which approach do you think should be relied on more heavily for strategy formulation – the quantitative or qualitative approach?
5. Explain the difference between a firm’s corporate strategy and business strategy. Why do firms need to look at both aspects?
6. What steps does the firm need to take to reconcile labor supply and labor demand?
7. Why is organizational capability important to a firm and how can HR managers enhance it?

CHAPTER 3
1. EEO legislation was prompted by significant social events. List those events and describe how they influenced the passage of various EEO laws.
2. Cite and describe the major federal laws and court decisions that affect the employment process of both large and small organizations.
3. After receiving several complaints of sexual harassment, the HR department of a city library decided to establish a sexual harassment policy. What should be included in the policy? How should it be implemented?
4. What is the Uniform Guidelines on Employee Selection Procedures? To whom do the guidelines apply? What do they cover?
5. Joe Alvarez has filed a complaint with the EEO alleging that his employer, Universal Mortgage Company, promotes more whites than Hispanics into managerial positions. Explain the statistical methods used by the EEOC to investigate this adverse impact claim.
6. What is the EEO-1 report? Who does it apply to, and how often must the report be filed? How does the EEOC use the data collected?
7. As a marketing manager, you have recently turned down Nancy Conrad for a position as sales supervisor, Nancy believes the denial was due to her gender, and she has filed a sex discrimination charge with the EEOC. Explain the steps the EEOC will use to process the charge; include Nancy’s options during the process.
8. Affirmative action is both a legal and emotional issue affecting employees and employers. Develop as many arguments as you can both supporting and opposing affirmative action as an employer policy. If you were asked to implement such a program, what aspects would you follow?

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CHAPTER 1
1. Are people always an organization’s most valuable resource? Why or why not?
Employees are considered as the internal customers of an organization and they are as important as the capital resources of an organization. Their various talents, skills and knowledge of the employees together forms the intellectual asset for an organization which is very valuable. This intellectual asset is very important for an organization to run the daily jobs in hand and also in solving the issues that may occur in various function like production, marketing, accounting and other activities of an organization. Human intellect is considered as most valuable resource of an organization as they have to be recruited, properly trained and engaged and also be motivated to perform their duties effectively in their job roles. It’s very important for an organization to properly engage the employees in their job roles such that they are satisfied in their work and their retention rate is higher....

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