QuestionQuestion

Paper on Tenerife and Columbia Disasters - refer to Cuba Missile Crisis Video   

After viewing the Tenerife video and reading the Columbia disaster business case, prepare a report that describes

• The individual level decision making biases that contributed to the disasters

• The team level factors 9or processes) that contributed to the disasters

• The system level factors that contributed to the disasters

5 double spaced pages

Source of material for this assignment

1. Richard M J Bohmer, Amy C edmondson & Michael A Roberto (2010).

2. Tenerife disaster video

Use the eight step decision making process as the framework for your comparison

• Identify the problem

• Define the objectives

• Make a pre-decision

• Generate alternatives

• Evaluate alternatives

• Make a choice

• Implement the choice

• Follow up

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Disaster’s Analysis

Introduction
Busemeyer and Townsend (1993) posit that cognitive decision-making is a vital aspect in ensuring effective flow of operations and avoiding the unconfirmed threats. However, due to the inefficacy of human decision-making and the assortment of biases involved in stressful decision-making, a thread of coincidences and various level miscalculations lead to disasters. Tenerife Air Disaster and the space shuttle Columbia disaster are applicable examples of decisive biases instigated by individual, team and system failures to meet the best possible option during the operations. The purpose of this article is to analyze the cause of the accidents as evident in decision-making biases, which limit the efficacy of human operators. Additionally, the article also examines the levels of failures that led to the disasters including individual level, team level, and system failure.
1.    Decision Making
Decision-making is the process of identifying and applying the most applicable options to achieve the best possible results. Although in most cases decision-making is an empirical approach dictated by several factors, there are situations where cognitive decision-making is paramount and dictates on the level of success or failure. As outlined by Busemeyer and Townsend (1993) the process has various stages that lead to a conclusive decision. They include but not...

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