Business and Management: Quality Culture vs. Traditional Culture

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Question

There are various differences between a quality culture and a traditional culture. While formulating strategies and implementing quality culture, you need to understand these differences and plan accordingly. In this assignment, you will evaluate the difference between a quality culture and a traditional culture.

In a 2- to 3-page Microsoft Word document, address the following:
• Select and evaluate a company (with which everyone in the class should be familiar) based on the following parameters:
o Operating philosophy
o Objectives
o Management approach
o Attitude toward customers
o Problem-solving approach
o Supplier relationships
o Performance improvement approach
• Based on your evaluation of this company, explain if you think your selected company is following a quality culture or a traditional culture. Provide an appropriate rationale and examples to support your answer.
• Given your evaluation of the company, explain whether you believe that its culture will enhance or impede its success.
Support your responses with examples.
Cite any sources in APA format.

Solution Preview

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Company that will be evaluated in this paper is Toyota Motor Corporation. It is one of the largest automobile manufacturers in the world, with headquarters in Japan. Looking at the data from the year 2012 (OICA, 2013), Toyota has produced the most cars of all competition. The governing principle of the Toyota Motor Corporation is by far considered as a golden standard of organizational structure in automotive industry. Toyota has a considerable measure of commitments towards its employees and has created over 365,000 jobs in the United States alone (Warbrook, 2014).

Operating philosophy
Corporate culture and basic business philosophy of Toyota Motor Corporation are rooted on five principles regarding: 1) Respect for the Law, 2) Respect for others, 3) Respect for the natural environment, 4) Respect for customers, and 5) Respect for employees (Toyota, 2014). Toyota is internationally recognized as being transparent and fair in every aspect of its business, thanks to the strict respect of the word of Law. This respect is seen in its employees as well as its customers, culture and region wherever Toyota runs its business....

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