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1. Who was Edward Deming and why did he become famous?

Edward Deming was American statistician, mathematician, professor and author who left the biggest mark on Japanese industry. He is known for raising understanding of quality in management and improving business processes by using statistical methods and providing Japanese top managers with knowledge that is probably one of the reasons their industry is perceived as the most innovative one. In Japan Deming was honored by establishment of Deming Prize and by American government awarded with National Medal of Technology in 1987. His most significant contribution to development of economic theory and practice is management method called 14 points which is based on a system that is consisted of four components: appreciation of system, understanding of variation, psychology and theory of knowledge....

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