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Fidelity states “Our fundamental mission is to help customers and clients achieve their financial objectives.” Further, they note “However you do business with us – directly or through a third party – our pledge is to always put your interests first in everything we do.”In the Fidelity Careers section of their website they discuss their culture, and beliefs and values that should support their mission. These include:
• The customer is always first
• Respect for employees and respect for each other
• Integrity and honesty above all
• A hunger for innovation and improvement
• Winning and competitiveness...