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A Floundering Online Educational Unit – An OD Intervention Proposal

The organization, its challenges, and the reason for intervening
This organizational development (OD) intervention will be concerned with, broadly, improving the performance of the online education unit of a small university. This organization was chosen for the complexity and interest of its particular performance problem set, presented as follows. As with technologically-dependent enterprises at many universities, especially in the relatively early days of online development, the university’s ‘distance’, online education system was developed in-house and started small....

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