The scenario for the final project mentions that both insurance companies have customer relationship management systems (CRMs).
The scenario further indicates a desire to merge all systems into a single consolidated data warehouse.
Using what you have learned throughout this module, describe in your initial post at least two challenges that could arise in merging two distinct CRM systems.
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Data migration from the two CRMs to the consolidated warehouse represents one challenge which both insurance companies will face; it is needed to establish which relevant customers’ information is stored in the new CRM system and under which format. Data migration will also include data conversion from the current formats in use to the new format from the warehouse. When migrating data from old CRM system to the new one, it is likely to experience issues because of “dirty” data. ...
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