QuestionQuestion

Anthropomorphic Characters

A popular word processor previously contained an anthropomorphic character to assist users as they worked in the program. Describe the disadvantages associated with this design. Recommend a different design and list the advantages to implementing the new design.

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First of all, the usage of an anthropomorphic character in a word processor introduces several benefits for users (e.g. assistance, warning calls, increase similarities between computers and humans through gestures or sounds). However, some can argue that the usage of the same character introduces major disadvantages for the users; for instance, a design focused on anthropomorphism might also mean any of the following:
• users’ distraction & even control losses over the program the agent was designed to assist...

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