Review the questions below and answer the questions in essay form. This 3-5 pager paper should address each question and include citations from the textbook and/ or the supplemental course materials.
1. The text outlines three reactions to change in organizations. What are these three reactions? Do these reactions occur at all stages of the change process (e.g., during the processes of change development, planning specific programs, and change implementation)? Use an example or examples to illustrate your response. (pp. 178-180)

2. How does communication differ during the different phases of the evolution of an organizational crisis. Identify examples that happened during a recent organizational crisis. (pp. 183-185)

3. What does it take to make a leader to be truly transformational? Identify a recent example from a well known organization and explain how that leader represents a transformational approach. (pp. 187-188)

Organizational Communication: Approaches and Processes
Katherine Miller
Texas A&M University

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Since change is an inevitable concept, there comes a time in the organization where strategies, culture, processes, technologies, and procedures are likely to be different from the previously adopted ones and such situations are likely to affect the organization differently. Organization change involves the changes in the mentioned aspects as well as the impacts and reaction to the change. Different organizations adopt changes different but since change basically means introduction of something that is new, the reactions across organizations are almost similar hence sometimes leading to crisis that needs adoption of communication differently in the different phases as well as a transformational leader for things to turn back to normalcy after adopting the changes.

Reactions to change
Organizational change occurs at different stages of the change process including the development, planning and implementation stages, and since through all these stages the status quo is disrupted, reactions are likely to occur across all the stages. Three main forms of reactions are discussed by (Miller, 2012, p. 183) as common responses to the change process....

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