Project Monitoring Part 1 (10 points) Analyze how quality was m...
Question
Project Monitoring
Part 1 (10 points)
Analyze how quality was managed during the course of the project.
1. In which ways would you be able to uncover customer expectations that have not been articulated explicitly?
2. Describe the quality plan for the study project. If there was none, develop one. Include aspects that should be in a Project Quality Management Plan that are relevant to the specific project – such as stakeholder involvement, responding to changes in customer needs, adhering to organization policies and procedures, how the project would be closed out, what inspection are needed, any final acceptance tests, design reviews, audits, checklists, etc.
3. Discuss how the quality plan is (would be) integrated with the schedule, budget, risk management plan, and, if applicable, with the procurement plan.
4. Identify project budget items that aim to reduce the cost of external failures. Explain what an external failure is for your project.
5. Draw a cause and effect (CE) diagram and a Pareto diagram to illustrate a project management problem that you have experienced in your study project. Explain them.
6. Compile a list of “lessons learned†for the project and indicate how these lessons could contribute to more successful future projects.
Part 2 (10 points)
Analyze how risk is or was managed during the project. Look at any synergies between managing quality and risk as part of your analysis.
1. What did managers and stakeholders believe were the major risks in the project? Explain.
2. In your own judgment, was this a risky project? Why or why not?
3. Was formal risk analysis performed? When was it done (in initiation, feasibility, etc.)? Explain.
4. Was a formal risk management plan created? Discuss the plan if it exists. If it does not exist, discuss how to develop a formal plan.
5. Was there a risk officer? Discuss her duties and role in the project. If there was not a risk officer, discuss why it is valuable to have this role.
6. How were the risks identified? How should they have been identified?
7. How were risks dealt with (through risk transfer, acceptance, avoidance, reduction, etc.)? How should they have been dealt with?
8. Discuss the use of contingency plans and budget and schedule reserves to cover risks. If your project does not have this, discuss what it should have been.
9. What risks materialized during the project and how were they handled?
Part 1 (10 points)
Analyze how quality was managed during the course of the project.
1. In which ways would you be able to uncover customer expectations that have not been articulated explicitly?
2. Describe the quality plan for the study project. If there was none, develop one. Include aspects that should be in a Project Quality Management Plan that are relevant to the specific project – such as stakeholder involvement, responding to changes in customer needs, adhering to organization policies and procedures, how the project would be closed out, what inspection are needed, any final acceptance tests, design reviews, audits, checklists, etc.
3. Discuss how the quality plan is (would be) integrated with the schedule, budget, risk management plan, and, if applicable, with the procurement plan.
4. Identify project budget items that aim to reduce the cost of external failures. Explain what an external failure is for your project.
5. Draw a cause and effect (CE) diagram and a Pareto diagram to illustrate a project management problem that you have experienced in your study project. Explain them.
6. Compile a list of “lessons learned†for the project and indicate how these lessons could contribute to more successful future projects.
Part 2 (10 points)
Analyze how risk is or was managed during the project. Look at any synergies between managing quality and risk as part of your analysis.
1. What did managers and stakeholders believe were the major risks in the project? Explain.
2. In your own judgment, was this a risky project? Why or why not?
3. Was formal risk analysis performed? When was it done (in initiation, feasibility, etc.)? Explain.
4. Was a formal risk management plan created? Discuss the plan if it exists. If it does not exist, discuss how to develop a formal plan.
5. Was there a risk officer? Discuss her duties and role in the project. If there was not a risk officer, discuss why it is valuable to have this role.
6. How were the risks identified? How should they have been identified?
7. How were risks dealt with (through risk transfer, acceptance, avoidance, reduction, etc.)? How should they have been dealt with?
8. Discuss the use of contingency plans and budget and schedule reserves to cover risks. If your project does not have this, discuss what it should have been.
9. What risks materialized during the project and how were they handled?
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1. There are few ways of uncovering customer needs. Following these simple but strong points will seriously help the project to be compatible with customers more and more.
i. Listening up and following up the customers
ii. Understand the customer mind (Knowledge is power)
iii. Asking what we can do but not asking customers for what they can do
iv. No forcing customers to head for pastures new
2. i. Initiation
identifying the business need, problem, or opportunity is the main things in initiation phase. During this step, it is essential to figure out the objective of the project. As well as determining the feasibility and identifying the major deliverables for the project are also critical.
ii. Planning
once the project is approved for moving forward, planning phase should be carried out with the guidance of project business case, statement of work, or project initiation document. Breaking down the project in to smaller sub sets, building the team and schedule preparing for completing tasks are the key aspects of planning process.
iii. Execution
Execution is all about get in to work. Business approval, developed plan and assigned team members, the project execution will be easy. The execution phase turns your plan into action. It is the project manager’s job to keep the job cycle running, keep work on track, organize and supervise team members and manage time lines etc. Simply make sure the work is done according to the original plan.
iv. Closure
Once the team has completed work on the project, it is time for closure phase. Providing final deliverables, releasing project resources which were assigned and taken and determining the success rate of the project with the help of quality manager and project manager are the key aspects at this stage. Final auditing and checklist reviews should be done searching for any misused material or fraud.
3. Quality management plan consists of four major concepts. They individually describe how to achieve a successful project completion
i. Listening up and following up the customers
ii. Understand the customer mind (Knowledge is power)
iii. Asking what we can do but not asking customers for what they can do
iv. No forcing customers to head for pastures new
2. i. Initiation
identifying the business need, problem, or opportunity is the main things in initiation phase. During this step, it is essential to figure out the objective of the project. As well as determining the feasibility and identifying the major deliverables for the project are also critical.
ii. Planning
once the project is approved for moving forward, planning phase should be carried out with the guidance of project business case, statement of work, or project initiation document. Breaking down the project in to smaller sub sets, building the team and schedule preparing for completing tasks are the key aspects of planning process.
iii. Execution
Execution is all about get in to work. Business approval, developed plan and assigned team members, the project execution will be easy. The execution phase turns your plan into action. It is the project manager’s job to keep the job cycle running, keep work on track, organize and supervise team members and manage time lines etc. Simply make sure the work is done according to the original plan.
iv. Closure
Once the team has completed work on the project, it is time for closure phase. Providing final deliverables, releasing project resources which were assigned and taken and determining the success rate of the project with the help of quality manager and project manager are the key aspects at this stage. Final auditing and checklist reviews should be done searching for any misused material or fraud.
3. Quality management plan consists of four major concepts. They individually describe how to achieve a successful project completion
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