Introduction to Queueing Theory

This is a mathematical branch which uses the queue (waiting line) model for estimating the amount of necessary resources when a service must be provided. As its name implies, it involves the study of queue’s parameters for arriving to appropriate business decisions. At the same time, queuing theory represents a valuable research field for academic environment which is capable of offering solutions to real-world problems that can be modeled according to queue’s principles and methods.

History

Even if the mathematical model based on queue can be met since ancient times, A.K. Erlang is considered the modern inventor of this science, based on his paper from 1909....

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