VIDEO EXERCISE - IDENTIFYING REFLECTIONS OF FEELINGS AND DEPTH IN HELPER STATEMENTS

Part I: Watch the video, and then classify each of the helper statements as one of the following:
Superficial
Keeping the conversation going
Responding with depth

1. What would you like to talk about?
2. When you sayyou're disconnecting from it...sounds like something new?
3. Yeah, tell me about that.
4. Uh huh, so, in away, you feel you lost a little part of yourself or deviated from what you feel is right.
5. So, I may be completely off on this, but it sounds like this has been a time of a lot of personal growth foryou, and one of the casualties of that is that you are leaving behind some of the things you still value.
6. And this is one instance where you feel you let yourself down because that is not you or that is not the"old you."
7. So, tell me a bit about your background; you mentioned spirituality.
8. But still you felt that in some way you betrayed your roots a little bit.
9. Yeah, that's the partt hat...it's not just that you didn't act in a certain way, but it didn't feel right to you.
10. Which of these nine statements are reflections of meaning (ROMs)?

VIDEO EXERCISE - THE NLC AND USING SUMMARIES

The Nonjudgmental Listening Cycle (NLC) is a suggested sequence for deciding when to use the building-block skills. Watch the video and identify the skills the helper uses leading up to a summary. Note that each time the client brings up a new topic, the helper must listen again using minimal encouragers.

The sequence and rationale for each skill is as follows:
Open questions and door openers invite the client to talk.
Minimal encouragers are interspersed with open questions.
Use closed questions when an important part of the story is unclear.
Paraphrase to reflect content.
Reflect feelings to get the emotional message.
Reflect meaning to find out why the problem is important to the client.
Use summaries to reflect the story, signal a transition, end the session, or identify themes.

1. Well, we've met before, but we've never actually talked, so I don't know too much about you or what we might talk about today, but I am open to whatever is going on for you right now.
2. Okay, so there is the possibility of the move. Tell me more about the personal stress.
3. Um hmm. Um hmm.
4. You're nervous about that.
5. So, there are at least three things: the stress you are experiencing and you're trying to do something about by being a bit more health conscious or focusing on your wellness or something like that; then, thinking about the move; and then also you're nervous about the Africa trip.
6. Well, tell me a bit more about what makes you nervous about the Africa trip.
7. Hmm.
8. But you're afraid of being disappointed.
9. Um hmm, um hmm
10. Is there someone you're going to be away from that you are concerned about?
11. He'll survive.
12. Well, you mentioned the shots, and that's why I was wondering if you're concerned about your health.
13. Uh huh, uh, huh.
14. So, even though you are excited about it, it's kind of adding to your nervousness.
15. Yeah. Um hmm.
16. Seems like you see yourself as a really responsible person.
17. Um. Hmm
18. So, am I right that there's a part of you that sort of thinks, "I am going to go and have fun and be irresponsible and ..."
19. I am just wondering if I see you correctly. Because, like I said, I don't know you that well. But I wonder if you are a super-responsible person.
20. Oh, you have—okay.
21. Maybe I was, I was just...I was trying some things that you said, like the three things that you talked about. One was, the thing that bothers you most about this trip to Africa is that you might be neglecting some responsibilities and then the health thing is like that "I should be doing these things and I am not." Then the trip to Atlanta...or wherever. Tell me about that. Does that fit in here somehow?
22. The helper makes two summaries in this segment. How would you classify them—as
focusing, signal, thematic, or planning?
• So there are at least three things: the stress you are experiencing and you're trying to do something about by being a bit more health conscious or focusing on your wellness or something like that; then, thinking about the move; and then also you're nervous about the Africa Trip.
• Maybe I was, I was just...I was trying some things that you said, like the three things that you talked about. One was, the thing that bothers you most about this trip to Africa is that you might be neglecting some responsibilities and then the health thing is like that "I should be doing these things and I am not." Then the trip to Atlanta...or wherever. Tell me about that. Does that fit in here somehow?

VIDEO EXERCISE - IDENTIFYING REFLECTIONS OF FEELINGS AND DEPTH IN H...